Shipping Policy

At trazevion™, we know that receiving your order is just as important as choosing the right kitchen product. This Shipping Policy explains how we prepare, ship, and deliver every order so you know exactly what to expect.

Our Shipping Commitment

Every trazevion™ product is carefully prepared before leaving our fulfillment network.

To provide premium kitchen products while maintaining competitive pricing, we work with trusted manufacturing partners and professional fulfillment centers. This fulfillment model helps us maintain consistent quality, reduce unnecessary inventory, and deliver our products directly to customers.

Our shipping approach allows us to:

• Deliver premium kitchen products with dependable quality
• Reduce unnecessary warehousing and excess inventory
• Maintain competitive pricing for our customers
• Support a more efficient and sustainable fulfillment process

We appreciate your patience while your order is prepared with care.

1. Order Processing

Every order is inspected before shipment to ensure it meets our quality standards.

Standard Processing Time

Orders are typically processed within 2–4 business days before shipment.

This includes:

• Order verification
• Product inspection
• Quality control
• Secure packaging
• Carrier preparation

Holiday Processing

During holidays, promotional events, or other busy shopping periods, processing may require up to 5 business days.

2. Shipping Rates

We currently offer a flat-rate shipping fee of $5.99 USD per order, regardless of the number of eligible products purchased.

Shipping charges are displayed during checkout before payment is completed.

3. Estimated Delivery Times

Delivery times vary depending on your destination and local carrier operations.

Please note that these delivery windows are estimates and may occasionally vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

4. Shipment Tracking

Once your order has been dispatched, you'll receive a confirmation email containing your tracking information.

Please keep in mind:

• Tracking information may take 1–3 business days to become active.
• Carrier systems sometimes require additional time before showing the latest shipment status.
• Your package may already be moving even if tracking has not yet updated.

5. Customs & Import Charges

International shipments may be subject to customs inspections or import regulations established by the destination country.

Customers are responsible for any applicable:

• Customs duties
• Import taxes
• Brokerage fees
• Government processing charges

While many kitchen products are delivered without additional charges, import policies differ by country, and trazevion™ cannot guarantee whether fees will apply.

Please note that customs clearance procedures may occasionally extend delivery times.

6. Changes or Cancellation Requests

Because we begin preparing orders shortly after they are placed, we recommend contacting us as soon as possible if you need assistance.

If you wish to:

• Update your shipping address
• Cancel your order

please contact us within 12 hours of placing your order.

Once an order has entered processing or has been shipped, we may no longer be able to make changes.

7. Damaged, Missing, or Lost Shipments

Your satisfaction is extremely important to us.

Damaged Upon Arrival

If your order arrives damaged, please contact us within 72 hours of delivery and include clear photos of both the product and its packaging.

After review, we'll gladly arrange a replacement if appropriate.

Lost During Transit

If the shipping carrier confirms that your package has been lost before delivery, we will work with the carrier and, when applicable, provide a replacement at no additional cost.

Need Assistance?

If you have any questions regarding shipping, delivery status, or your order, our customer support team is happy to help.

trazevion™

Email: service@trazevion.com

Phone: +1 (310) 652-2323

Business Address:
Modani Furniture Los Angeles
440 N La Brea Ave
Los Angeles, CA 90036
United States

Thank you for choosing trazevion™. We appreciate your trust and are committed to delivering a smooth, reliable shopping experience from checkout to delivery.